Author name: Louise de Miranda

content strategy

How will Gen AI transform Content Strategy and Creation in 2023?

Content Strategy & Creation is one of our core services at No Gaps. In the past two decades the content practice has undergone remarkable transformations, mirroring the changing times and technologies. Today, in the dawn of the Gen AI era, the value we, as Communications Professionals, bring to the table has never been more critical. In this …

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The 7 reasons why people resist change and how to overcome them

At No Gaps we specialize in communications and change management solutions to help organizations thrive in times of transformation. Our experts understand that navigating resistance to change can be challenging. In this blog, we will explore the seven common reasons behind resistance to organizational change, shedding light on how understanding and addressing these factors can …

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Explaining Change Management and Communications to a 5-Year-Old

Generative AI is booming and we are extremely excited and curious about the developments. While playing around with ChatGPT , we asked it to explain what it is we do to, a five-year-old. Here’s what it said: Change management and communications may sound like big and complicated words, but they are actually pretty simple concepts …

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The ultimate guide to sourcing a stellar transformation team

In the realm of transformation projects, assembling the right team can make all the difference between success and struggle. At No Gaps, we understand the critical role that skilled and compatible professionals play in driving successful projects, whether it be project managers, change managers, PMO support, or communications specialists. In this blog post, we shed …

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sprouts of plants peeking above the earth

Nurturing a Culture of Innovation and Growth: 9 Tips for Success

In today’s rapidly changing business landscape, having a culture of innovation and growth is essential for organizations to thrive and stay ahead of the competition. A culture that encourages employees to embrace a growth mindset and explore innovative ideas creates a resilient and adaptable workforce. In this blog, we share nine actionable tips to cultivate …

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Navigating common communication pitfalls during organizational transformations

As organizations embark on transformational journeys, effective communication plays a pivotal role in determining the success of the change initiative. Missteps in communicating the change can lead to resistance and negativity from employees, leaving them feeling undervalued and uncertain about the future. In this blog, we explore the most common pitfalls in communicating organizational change …

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How to address employees’ concerns during a transformation

Change is an inevitable aspect of organizational growth and staying competitive. However, not all resistance to change stems from opposition to the transformation itself. Employees may voice concerns related to the change process, context, or other factors. As adept communications & change managers, it is crucial not to generalize these sentiments but rather to identify …

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Why people feel different levels of urgency and proven tactics to bridge that gap

In change management, there exists a powerful methodology known as Kotter’s Eight-Step Process for Leading Change. At its core lies the crucial first step: “create a sense of urgency.” This step emphasizes the need to bridge gaps between real and experienced urgency, particularly between leadership and frontline employees. Organizations often face challenges when the necessity …

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Actionable tips to interact differently for a successful culture shift

In our final installment of our blog series on behavioural change in organizational transformation, we explore the critical aspect of interacting differently, particularly in scenarios where a culture shift accompanies the change. Culture shifts can significantly impact how an organization interacts both internally and externally. From fostering customer-focused interactions to realigning relationships and governance structures, …

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Changing Mindsets, Changing Outcomes: 5 Proven ways to get employees to adopt the change

In our third instalment of our blog series on behavioural change in organizational transformation. In this edition, we focus on the crucial step of empowering employees to act differently and adopt the desired behaviours. As change managers, we understand that successful transformation hinges on the active participation and commitment of employees. In this blog, we …

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