Author name: Louise de Miranda

Why people feel different levels of urgency and proven tactics to bridge that gap

In change management, there exists a powerful methodology known as Kotter’s Eight-Step Process for Leading Change. At its core lies the crucial first step: “create a sense of urgency.” This step emphasizes the need to bridge gaps between real and experienced urgency, particularly between leadership and frontline employees. Organizations often face challenges when the necessity […]

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Actionable tips to interact differently for a successful culture shift

In our final installment of our blog series on behavioural change in organizational transformation, we explore the critical aspect of interacting differently, particularly in scenarios where a culture shift accompanies the change. Culture shifts can significantly impact how an organization interacts both internally and externally. From fostering customer-focused interactions to realigning relationships and governance structures,

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Changing Mindsets, Changing Outcomes: 5 Proven ways to get employees to adopt the change

In our third instalment of our blog series on behavioural change in organizational transformation. In this edition, we focus on the crucial step of empowering employees to act differently and adopt the desired behaviours. As change managers, we understand that successful transformation hinges on the active participation and commitment of employees. In this blog, we

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Shifting behaviours: Strategies to make new thinking stick

In our previous blog, we explored the role of our change managers as behaviour makeover artists, guiding stakeholders to think and feel differently about change. Now, we delve deeper into the next crucial step—making this new thinking sink in. In this blog, we will unveil five proven tactics to ensure that the desired mindset takes

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Becoming the behaviour makeover artist for organizational transformation

Picture a skilled makeup artist meticulously crafting a stunning makeover that brings out the best in their client, enhancing their natural beauty, and instilling a newfound sense of confidence. Similarly, change managers and change communications specialists take on the role of behaviour makeover artists, skill-fully shaping how employees perceive and engage with organizational change. At

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