Driving the global collective cloud transformation journey
Client:
A Big Four Professional Services Firm. The client’s Global Technology & Knowledge (GT&K) pillar provides innovative technology that the business functions and member firms use to deliver client-facing solutions. GT&K also provides the information protection and technology infrastructure that secures the firm’s technology environment and connects its network of member firms with technology solutions that leverage world-leading partnerships, disruptive digital capabilities and access to the firm’s collective intelligence.
Scope: Global
Services provided: Communications Advisory & Consultancy.
Project description
Our client’s Global Technology & Knowledge (GT&K) pillar embarked on an ambitious multi-year, cloud transformation program. The objectives were to elevate the organization’s resilience, compliance and security, to enhance consistency globally, and to maximize productivity by empowering their business professionals with a future-proof digital workplace experience. Through the adoption of cutting-edge Microsoft 365 and Azure cloud technology, including productivity and security suites, the program enabled seamless collaboration and ensured the highest standards of data protection. A key aspect involved closures of global data centers, migrating on-premise applications to their cloud platform, and modernizing legacy systems in a cloud-native environment.
Challenges
Amidst the challenges posed by the Covid-19 pandemic, our client’s member firms faced the urgency to an accelerated adoption of cloud-based remote working solutions. Ensuring business continuity across time zones and geographies became paramount. Covid-19 accelerated the adoption but also put urgency and time constraints on deployments. In the consecutive second and third year, the program shifted its focus to equipping individual member firms with cloud-based technology and guiding them on their digital transformation journey.
Results
No Gaps consultancy played a pivotal role in executive positioning and C-level communications and in creating adoption materials for the cloud enterprise products and services.
No Gaps consultancy's focus on executive positioning and C-level communications ensured that the strategic goals of the cloud transformation program were not only understood but embraced at the highest levels of the organization.
Our efforts went beyond advisory and tactics and included hands on delivery capabilities in developing communication materials and channels, creating captivating content, hosting podcasts with SMEs and video-interviews with CIOs, designing infographics, and shaping news articles and web portal content. Furthermore, we successfully launched a bi-monthly digital magazine targeting global CIOs, IT professionals, and business leaders.