Who We Are

About us

Our boutique agency operates in collaboration with a network of carefully selected specialists. This diverse team of professionals, each with their
unique expertise, ensures that we bring the right skills and perspectives to address your specific challenges.

What we stand for

At No Gaps, our mission is to bridge gaps within organizations by providing comprehensive communications and change management services and project management support. With a tailored approach, an experienced team of professionals, and a focus on tangible results, we equip organizations with the strategies, tools, and support they need to navigate projects, drive effective communication, empower change, and achieve success. Together, we bridge gaps and build stronger, more connected organizations.

Meet our Managing Director & Principal Consultant

Louise de Miranda serves as the driving force behind No Gaps. As the founder of No Gaps in 2004, Louise is a seasoned expert, combining extensive experience with a visionary mindset to deliver transformative results. She brings a wealth of knowledge and insights accumulated over two decades in leading global organizations. Her track record of success in driving effective communication strategies and change management initiatives positions her as a trusted partner in your journey towards excellence.

“At No Gaps, my focus is on providing services and support, tailored to your needs. I understand that every organization is unique, and we take the time to grasp your objectives, culture, and aspirations. By leveraging our industry knowledge and staying ahead of emerging trends, we bring a pioneering spirit to reimagine how you communicate and drive change”.

Louise de Miranda

Our Values

Our values define who we are and how we operate.
They guide our actions and shape our relationships with clients,
partners, and our global team of experts. These values are the essence of our business.


We uphold the highest standards of honesty and integrity in all our interactions. We believe in doing what is needed and what is right. We are committed to providing transparent feedback and advice, even if it may be challenging to hear. Our focus is on delivering genuine value, never prolonging projects or bringing in unnecessary consultants to maximize profits.


We embrace a pioneering spirit that fuels our passion for innovation and reimagining the way things are done. We fearlessly challenge the status quo, seeking new opportunities and staying at the forefront of emerging technologies and communication trends. With a growth mindset, we continuously push boundaries to deliver impactful solutions that drive our clients’ success.


Our focus is not on selling hours or time, but on providing results that drive your organization’s success. By focusing on results rather than time, we ensure that every effort is aligned with your strategic objectives. That’s why we provide practical, value-driven deliverables that have impact in your organization’s growth and transformation.
piled hands in different skin colours


Inclusivity is at the heart of everything we do. We believe in harnessing the power of diverse perspectives to foster innovation and drive exceptional results. We embrace and celebrate different cultures, genders, ages, personality types, and perspectives. By fostering an inclusive environment, we create collaborative spaces that nurture creativity, empathy, and forward-thinking solutions.
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